Terms of Business

Colbrow Medics Terms of Business


By accepting the services of Colbrow Medics  in writing via email, I, the person named as the authorised person, confirm my understanding that by doing so, that no physical signature is required on this Declaration; that by providing written confirmation I am automatically providing an electronic signature for this Declaration in accordance with the Electronic Transactions Act 1999 (Cth) and corresponding state and territory acts.

Payment Terms: Payment in full is required prior to personnel arriving onsite to provide services. Payment Terms – Government Organisations: 30 days nett from date of invoice.

Collection Costs: In the event where your overdue account is referred to a collection agency and/or law firm, you will be liable for all costs which would be incurred as if the debt is collected in full, including legal demand costs.Overdue accounts will be subject to interest at the rate of 13% p.a., calculated for the period the account is due until the date it is paid.

Colbrow Medics reserves the right to charge for excessive supplies/stock used, including but not limited to: defibrillation pads, sports tape, oxygen and cervical collars.

Payment by bank transfer or cheque cannot be accepted within two business days of the start of your event. Surcharge of 2.6% is applicable for all credit card payments.

Colbrow Medics Cancellation Policy: 50% of the total invoice amount or a minimum of four (4) hours cancellation fee (whichever is greater) will remain payable where the event organiser cancels (or postpones) the services of Colbrow Medics once this booking has been submitted. If less than four (4) hours’ notice is provided, 100% of the total invoice amount will remain payable.

Any overtime worked by Medics will be charged to the client at the quoted hourly rate (or part thereof). Medics will present Attendance Slips to Site Contact for authorisation at the end of shift and overtime charges will be based on this information if applicable.

Once this form is submitted and receipt confirmed via email from the Colbrow Medics office; the booking will be considered confirmed and the above cancellation policy will be applicable. Event Organiser declares acceptance of the quoted rates for service as quoted via email from operations@colbrowmedics.com by submitting this form.

Equipment & Infrastructure: Colbrow Medics requests that the Event Organiser provides a room or marquee with two chairs and one table for use as the first aid post, if this cannot be provided, please notify our office to request a quote for marquee hire. All Medics will arrive onsite with a fully stocked trauma kit. If you require additional specific medical equipment for your event including but not limited to: semi automatic external defibrillator (AED), oxygen kit, epipen, medical vehicle/van or stretcher vehicle, or Methoxyflurane pain medication; please request that this information is provided to you in a written quote prior to completing this agreement.

Restraint of Trade: The Event Organiser (Client) as outlined within the declaration of this Service Agreement; agrees that for the twelve month period following a last shift with the Client, (Restricted Period), the Client will not directly employ or engage the Medic(s) allocated without paying the applicable placement fee of $2,750 +GST per Medic to Colbrow Medics.

The Client acknowledges that the restrictions contained within these Terms & Conditions and Colbrow Medics option to request the lump sum placement fee in the event that the Client breaches its obligations, are reasonable in the circumstances and necessary to protect the goodwill of Colbrow Medics’ business.